The City of Seattle is seeking a Fire & Police Exams Analyst to support our public safety civil service exam operations.

The Fire and Police Exams Unit is responsible for developing and administering merit-based, entry-level, and promotional exams under the direction of the Public Safety Civil Service Commission (PSCSC) and on behalf of the Seattle Police and Fire Departments to establish eligibility lists to fill entry-level, lateral, and promotional positions. We strive to administer exams that are equitable, compliant, and transparent. 

The Public Safety Exams Analyst will support general civil service exam operations, reporting, administrative, and process improvement activities. 

Job Responsibilities

• Playing a lead role in communicating with and supporting police candidates participating in civil service exam processes. This will include tracking communications and helping candidates problem-solve any challenges they are experiencing. 

• Partnering closely with SPD staff to ensure a seamless candidate transition between civil service exams and SPD pre-employment steps. 

• Implementing and updating communication processes to enhance the candidate testing and application experience. 

• Supporting senior analysts in developing and administering entry and promotional exams; managing contracts, invoices, and records requests; facilitating development committees; supporting protest periods, 

• Providing general on-site logistical support for public safety civil service exams before, during, and after every exam administration 

• Supporting senior analysts with research, reporting, and analysis efforts, including those measuring the impact of exam processes and changes 

• Interpreting multiple dashboards and producing reports to inform process improvements 

• Supporting the unit in moving to a continuous civil service testing process, developing and implementing new candidate surveys, and providing personalized candidate communications to police applicants 

• Participating in cross-departmental collaborative efforts to improve the broader police exam and hiring experience 

Come build your community and career with us!
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