Summer 2023 GLEAN Learning Event: Skills Based Hiring - Best Practices and Implications

  • 16 Aug 2023
  • 11:30 AM - 12:30 PM
  • Zoom


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Join us August 16, 2023 at 11:30 AM ET for a GLEAN Learning Event: Skills Based Hiring - Best Practices and Implications, presented by Jill May & Michael Heil, Ph.D.

Session Description: 

As many organizations consider adopting skills-based hiring programs to meet the challenges of ever-changing job requirements, it is important to understand how these programs impact organizational processes and the best practices for implementing them. Join Jill and Mike for this hour session as they discuss and explore insights into a skills-based hiring approach. They will explore why this shift is occurring, best practices of incorporating these programs into an organization, how they impact common Human Resource and Industrial Organizational practices, and measuring the effectiveness of the programs.

Learning Objectives:

1. Understand what skills-based hiring is and why is it gaining attention

2. The impact skills-based hiring has on traditional HR and I/O processes

3. How to pioneer the shift and manage the change

4. How to evaluate the effectiveness of the program

About the Presenters:

Jill May has worked in the employment selection field for eight years, and she currently serves as the Director of Assessment and Selection Methods for the City of Chicago. Jill leads a team of Industrial/Organizational Psychologists to develop and administer pre-employment exams across a wide spectrum of skilled labor and professional positions. This team also work on special projects to conduct benchmarking research and make continual process improvements in the City of Chicago's hiring processes. She works with public safety departments to improve recruitment, selection practices, and diversity in public safety through data-driven practices such as candidate feedback surveys, establishing, designing, and leading an interdepartmental police promotions committee, serving on the Police Consent decree recruitment, hiring, and promotion project team, and working with the fire and police unions. Her goals are to make the selection process in government smarter, faster, and more equitable. Jill received her Bachelor’s degree in psychology from Baldwin-Wallace University and her Master’s degree in Industrial/Organizational Psychology from the Illinois Institute of Technology.

Michael Heil, Ph.D. is a Vice President with the Assessments Center of Excellence at JPMorgan Chase & Co (JPMC) where he is responsible for supporting and leading assessment projects related to the design, development, implementation, and on-going monitoring of talent assessments for employee selection and development. He has over 25 years of experience developing and validating skill-based assessments as both an internal and external consultant. Prior to joining JPMC, he was an Associate Partner at Aon, where he led Aon’s Assessment Solutions’ Retail and Public Sector teams. In this role he was responsible for overseeing the development, validation, and delivery of both entry-level and promotion exams for private and public-sector organizations, including Federal and local law enforcement entities. Dr. Heil also worked at the United States Postal Service as an I/O Psychologist, where he developed and validated selection assessments, and as a Personnel Research Psychologist with the FAA, where he oversaw the development and validation of the Air Traffic Control Specialist selection test. He is co-editor of a book on air traffic controller selection. He is an Adjunct Professor at American University where he teaches I/O psychology. He was a member of the team that won the 2000 SIOP M. Scott Myers Award for Applied Research in the Workplace. He graduated from Kansas State University in 1997 with his Ph.D. in I/O psychology.

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