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Organizations are increasingly seeking to increase the value and return on investment (ROI) of 360 degree feedback instruments to create and sustain both individual and organizational change. However, in their efforts to gain more utility from 360s, organizations may be violating the basic tenets that are critical to the integrity of 360 data and undermining their goals in the process. Using 360s for the dual purposes of both development and performance appraisal degrades their value. This workshop will discuss trends and research on 360 feedback instruments and considerations for their use. Participants will become familiar with best practices in the use of 360° feedback instruments and the conditions necessary to their efficacy as tools for increasing the self-awareness for individual and, ultimately, organizational development.
This workshop has been approved for 2.5 continuing education credits by both SHRM and HRCI.