2020 IPAC Pre-Conference Workshops
On Sunday July 19, before the conference gets underway, IPAC will host hands-on workshops on a diverse selection of timely topics. These workshops are outside of the 2020 Conference Program and offer attendees additional exposure to topics in which they may be interested. Please view Pre-Conference Workshop sessions below. Pre-Conference Workshop registration will open simultaneously with general conference registration.
Introduction to Job Analysis: Applied Techniques & Tools
Intended for new job analysts, this workshop provides an overview of job analysis methods, steps, and decision points. Attendees will learn about legal and professional guidelines for conducting job analyses and participate in interactive discussions and exercises. Practical strategies for reviewing job analysis data, overcoming frequently encountered hurdles, and writing technical reports will be discussed. Tip sheets and templates will be provided.
Emily Steinau is a Personnel Psychologist with the Office of the Comptroller of the Currency (OCC). In her role at OCC, she conducts job analyses, develops assessments, facilitates training, designs surveys, and analyzes data. Prior to joining OCC, Emily worked at U.S. Customs and Border Protection. Emily has experience working as a contractor in the federal and local government space as well as in-house human capital experience working for large local governments. She has over 10 years of applied experience developing, implementing, and evaluating selection processes with a focus on public safety positions. Emily earned her MA in Industrial-Organizational Psychology from Xavier University. She serves on the IPAC Board and acted as Social Committee Chair for the 2018 IPAC Conference. Emily has been a presenter at SIOP and IPAC conferences.
Shannon Kobus is a Principal Industrial-Organizational Psychologist with Monster Government Solutions. In her role, she conducts job analysis, develops assessments, performs change management, and develops and delivers training. She has over 13 years of experience designing and implementing human capital solutions. Her work is currently focused on federal government clients, but she has experience consulting for private organizations as well. Shannon earned her MA in Industrial-Organizational Psychology from Radford University. She was the 2019 IPAC Conference Host Chair and the 2020 IPAC Conference Social Chair. Shannon has been a presenter at IPAC, SIOP, and NILG (National Industry Liaison Group).
Assessment Technology and You: Finding Sanity & Direction
Understanding assessment technology can present a significant obstacle to those looking to create their own assessments or choose and implement tools provided by 3rd parties. This session will help clear the air via a guided journey through the major types of assessment technology, their ideal use cases, benefits, and pitfalls. The workshop will also teach attendees how to ask technology vendors the questions needed to find the real truth about their products.
Specific topics covered will include:
Dr. Charles Handler
Dr. Charles Handler is a thought leader, analyst, and practitioner in the talent assessment and human capital space. Throughout his career Dr. Handler has specialized in developing effective, legally defensible employee selection systems.
Since 2001 Dr. Handler has served as the president and founder of Rocket-Hire, a vendor neutral consultancy dedicated to creating and driving innovation in talent assessment. Dr. Handler has helped companies such as Intuit, Wells Fargo, KPMG, Scotia Bank, Hilton Worldwide, and Humana to design, implement, and measure impactful employee selection processes.
Through his prolific writing for media outlets such as ERE.net, his work as a pre-hire assessment analyst for Bersin by Deloitte, and worldwide public speaking, Dr. Handler is a highly visible futurist and evangelist for the talent assessment space. Throughout his career, Dr. Handler has been on the forefront of innovation in the talent assessment space, applying his sound foundation in psychometrics to helping drive innovation in assessments through the use of gaming, social media, big data, and other advanced technologies.
Dr. Handler holds a M.S. and Ph.D. in Industrial/Organizational Psychology from Louisiana State University.
Situational Judgement Tests: Do they work and how do we develop them?
Situational judgment tests (SJTs) assess individual judgment by presenting examinees with problem scenarios and a list of plausible response options. Examinees then evaluate each response option for addressing the problem described in the scenario. Reasons for their continued popularity are that they (a) address job-related competencies that cannot be easily measured with traditional multiple-choice tests, (b) have useful levels of criterion-related validity, (c) have construct validity as many SJTs assess leadership and interpersonal skills, (d) have incremental validity over cognitive ability measures, (e) have small to moderate group differences, and (f) can be presented in a variety of media formats, including text-based, avatar-based, and video-based. This workshop will provide (a) a review of the psychometric characteristics of SJTs, and (b) best-practice guidance, based on both empirical evidence and our experience, for developing SJTs. The workshop will include hands-on practice on how to write SJT items based on commonly used competencies.
Dr. Deborah Whetzel
Dr. Deborah Whetzel has contributed to the field of Industrial/Organizational Psychology in the areas of job analysis, performance appraisal systems, and developing and validating assessment processes. She has published in peer-reviewed journals on the validity of employment interviews and the validity and group differences in situational judgment tests. She has co-edited two books, Applied Measurement: Industrial Psychology in Human Resources Management and Applied Measurement Methods in Industrial Psychology. Dr. Whetzel has served as an adjunct professor in the graduate program at George Mason University. She has served as president of the International Personnel Assessment Council (IPAC) and the Personnel Testing Council of Metropolitan Washington (PTC/MW). Dr. Whetzel is a fellow of the Society for Industrial and Organizational Psychology (SIOP). Dr. Whetzel earned her Ph.D. at George Washington University specializing in Industrial and Organizational Psychology.
Dr. Shane Pittman
Dr. Shane Pittman has extensive experience in the area of human resource development and assessment to include expertise in job analysis, selection processes, providing expert advice on high stakes testing in public safety, training, organizational analysis, barrier analysis, and survey research. She has developed and conducted training programs in such areas as assessor evaluations, implicit bias, performance appraisal, quality management, and customer service. Dr. Pittman is an accomplished process consultant and facilitator. She has been consulting for the past thirty-four years during which time she developed and refined her client-centered approach. Dr. Pittman has served in numerous leadership positions, such as president of the Personnel Testing Council of Metropolitan Washington (PTC/MW). Previously, Dr. Pittman was president and co-owner of The Pittman McLenagan Group, LC and was recently acquired by HumRRO, where she is now a Principal Scientist. Dr. Pittman received her Ph.D. in Industrial/Organizational Psychology from George Mason University.
I didn't Know Excel Could Do that! Using Microsoft Excel for Data Management and Data Visualization.
Data visualization is increasingly used by large, mid-sized, and even small organizations to get the most out of their data. Visually displaying large amounts of data in a clear and cohesive way can help organizations more quickly identify and make sense of trends and patterns, pinpoint outliers, and both ask and answer complex "what if" questions. At the same time, many organizations, especially those in the public sector, lack specific software resources to serve this function. This workshop will showcase the underutilized data management and visualization capabilities of Microsoft Excel. Workshop exercises will build on participants' existing Excel skills to transform data into powerful and intuitive dashboards.
Workshop participants will walk away with:
Note: participants are encouraged to bring a laptop, to benefit from hands on exercises.
Martha E. Hennen*, Ph.D.
Martha Hennen, Ph.D. is a Personnel Psychologist with a federal Agency headquartered in Washington, DC. Dr. Hennen leads and supports research projects to understand any differences in the employee experience among and between employee groups that may facilitate or impede equal employment opportunity. In doing so, she gathers, analyzes, and reports on a variety of talent and human resource data for the Agency. She previously held positions at the Consumer Financial Protection Bureau, where she led their talent analytic function in support of selection, leadership assessment, and organizational effectiveness, and at the USPS, where she was responsible for developing new and revising current assessment and measurement tools at all levels of the organization.
*The Securities and Exchange Commission disclaims responsibility for any private publication or statement of any SEC employee or Commissioner. This discussion expresses the author's views and does not necessarily reflect those of the Commission, the Commissioners, or other members of the staff.
Chris Bordeaux, M.A.
Chris Bordeaux is a Personnel Psychologist with the Office of the Comptroller of the Currency (OCC). His role at OCC is focused on job analysis, competency modeling, assessment development, training development and delivery, and data analytics. Prior to joining OCC, Chris worked at U.S. Customs and Border Protection where he performed similar duties in addition to providing oversight of the agency's multi-million dollar promotional testing contract. Before entering the Federal space, Chris worked as a consultant with a concentration in law enforcement and public safety, designing assessment centers, job knowledge tests, video-based scenario exercises, situational judgment tests, and other selection processes.