Best Practices in Assessment Questionnaire Development

Workshop Presented by:

Matisha Montgomery and Emilee Tison, US Office of Personnel Management

The public sector significantly relies upon online assessment questionnaires of training and experience as the only means for assessing applicants. While assessment questionnaires are effective for screening purposes, their ability to predict job performance leaves something to be desired. This workshop is designed to cover a variety of topics for individuals interested in developing online assessment questionnaire content for the first time or in improving the effectiveness of their assessment. Workshop topics include: job analysis for quality questionnaire development; assessing minimum qualifications; best practices in writing questionnaire items; warnings and verification statements; and implementation considerations. The training consists of a balance of lecture and experiential (hands-on) learning exercises.

This workshop is designed to help you:

• Describe the importance of quality assessment practices for hiring
• Conduct a legally defensible job analysis
• Develop appropriate minimum qualification questions
• Identify competencies and develop items for an assessment questionnaire
• Select appropriate rating scales
• Apply suitable scoring procedures
• Evaluate scoring options for each situation
• Ensure quality throughout the assessment process

HRCI Recertification Credit Hours: 8 General